Chris Voss laughed when I told him. Then, in that late-night FM DJ voice: “I told you so.” It started at sunrise in the Bat

We needed priorities. We uncovered three Black Swans. Black Swans are what the other side is holding that changes everything. You get them once you

They rated my day a 6.9. It was the most honest number I got all year. Two men on this team have not told each

A Michelin-rated chef slapped me across the face. Not with his hand. I had 50 EOS sessions under my belt at the time. Fifty. So

You only get 100 pennies. Imagine walking into an EOS meeting with 100 pennies representing the collective thinking capacity of the room. Every new problem

Early in my EOS practice, I booked 5 Focus Days, and only 2 clients made it to their first Quarterly. I couldn’t understand it. The EOS

Happy ears almost bankrupted me. Nine months into building my practice, I had happy ears. Every prospect sounded warm, every coffee felt like progress, and

The most misunderstood line in an EOS Level 10 Meeting is the one everyone reads out loud and rarely executes. 7:52 on a Monday. A

Took the train in this morning and walked the last few blocks in the sun. Felt good for about ninety seconds. Checked in with security.

An Implementer brought me a client with a laundry list of complaints about EOS. I read it and saw one thing beneath it all: the