One of the most next-level challenges EOS leaders face is truly understanding the difference between Gets It and Capacity. EOS gives us simple tools — Right person/Right seat — Core Values at the bar/below the bar, but simple doesn’t mean easy especially when real people, careers, relationships and culture are involved. Even experienced leadership teams blur these two concepts. And when they do, great people get mislabeled… and struggling people stay stuck far too long.  Talent and resources either languish or should be put to more effective use for the greater good.  This is not just bad for the business, it’s bad for the people and the intentional culture that you are creating. Here’s the compassionate clarity I try to bring into every room. 1. “Gets It” Has to Be a Day-One Yes “Gets It” is instinct. It’s wiring. It’s someone being built for the nature of the role. This

Leadership and Management aren’t the same thing. On this episode of the All 10’s podcast, Clay and Josh articulate the differences, define the two requirements that anyone needs to become great leaders and managers, and explain why there’s no way to truly hold employees accountable. Listen on: YouTube Apple Podcasts Spotify

A lot of leadership teams assume their biggest problems are execution, engagement, or strategy. So they roll out a new initiative, do leadership training, tweak comp plans… and somehow the same issues keep showing up again six months later. Most of the time, it’s not a lack of effort or good intent. It’s a lack of clarity. When the leadership team isn’t truly aligned on where you’re going, how you’re going to get there, and what matters most right now, confusion spreads fast. People work hard—but in different directions. Priorities shift. Decisions slow down. Accountability gets fuzzy. And it starts to feel like you’re constantly pushing uphill. That’s the problem EOS was built to solve. What EOS Is (and What It Isn’t) EOS isn’t a fad. It’s not a motivational framework. And it’s definitely not “more stuff to do.” EOS is a practical operating system that helps leadership teams get

One of the more common misconceptions I hear is that bringing in a Professional EOS Implementer® somehow competes with—or even replaces—a company’s Integrator. That Integrator might carry the title of COO, GM, President, or Chief of Staff, but the concern is usually the same: If an EOS Implementer is facilitating strategic conversations, what does that mean about my role? I’ve seen this misunderstanding show up in a few different ways. Some Integrators worry that the EOS Implementer is stepping into leadership territory that should belong to them. Others feel a sense of embarrassment or frustration, believing they “should already know” how to do what the Implementer is doing in the room. In a few cases, there’s concern that introducing EOS somehow negates the strategic work the Integrator has already done. That concern is understandable—but it’s based on a misunderstanding of roles. An EOS Implementer does not replace an Integrator or

We’re excited to announce the latest episode of The First Customers Podcast, featuring Tom Malesic, a seasoned entrepreneur and EOS (Entrepreneurial Operating System) expert. In this insightful conversation, Tom shares his journey of self-implementing EOS in his business, the challenges he faced, and the game-changing strategies that helped him scale successfully. Whether you’re an entrepreneur looking to bring structure to your organization or curious about the benefits of EOS, this episode is packed with valuable takeaways. Listen now on Apple Podcasts!