Implementer Posts
Flywheel: The Key to Optimizing Your Economic Engine
What is a Flywheel? A Flywheel is a set of business drivers that propel your business forward. In the form of a wheel, these components slowly build momentum as each of them is optimized and the wheel begins to turn. “Each turn of the flywheel builds upon work done earlier, compounding your investment of effort” Jim Collins. The Flywheel effect comes from Jim Collins’ book “Good to Great”. Collins describes the good-to-great transition process; “…the process resembles relentlessly pushing a giant, heavy flywheel, turn upon turn, building momentum until a point of breakthrough, and beyond”. Collins explores the Flywheel further in his monograph “Turning the Flywheel” where he shares stories of Flywheel applications and seven steps to creating your continued momentum. The Power of a Flywheel We work with our clients to create unique Flywheels to clarify the economic engine for their business. In other words, the Flywheel’s cycle is

What Happens When You Skip Same Page Meetings
The very first time I meet with new clients in 90-minute discovery meeting, I emphasize how critical Same Page Meetings are to the success of a company. Same Page Meetings, you may recall, are the periodic meetings between all owners, or between a Visionary and Integrator, to make sure you are in sync with regard to what’s going on in all areas of your company – with people (including each other), processes, customers, vendors, etc. – and solving issues. You should be holding Same Page Meetings at least once a month, and perhaps more frequently if you are in a Visionary-Integrator relationship. Unfortunately, these meetings are sometimes neglected for various reasons, whether it’s a busy season (or a pandemic!) or a desire to avoid discussing contentious issues. The hard truth is that being busy or in the midst of crisis makes it more important than ever that you stick to Same Page Meetings.

How to Get to the Root Cause of Issues
Leadership teams get very excited when they start solving long-standing issues as a result of implementing the EOS discipline of using the Issues Solving Track™, or IDS, in their meetings. This is a 3-step problem-solving formula: 1. Identify the issue, 2. Discuss the issue, and 3. Solve the issue. From the beginning, most teams are good at the discussion step and are anxious to get to solve step. But sometimes they’re disappointed when a solved issue pops up again, and they discover they missed the “I” and incorrectly identified the issue. This first step is often the most difficult to do correctly. To solve issues permanently, you have to get to the root cause. If you have a pesky issue that pops up again after you’ve solved it, it’s usually because you didn’t get all the way down to the root the first time. One question to solve issues permanently? To
Retention Strategy = Cascading EOS Rhythms and Tools
Lots of companies are talking about retention strategies for their people. As an EOS company, here is a case for why doing EOS really well and cascading it is the best strategy for keeping your people. The Gallup organization came up with 12 questions that assessed an organization’s strengths in customer satisfaction, profitability, productivity, and employee turnover. The four questions they ask that statistically tie to turnover are: I know what is expected of me at work I have the tools I need to do my job I have an opportunity to do what I do best Someone at work cares about me as a person (Here are all twelve questions) If improving retention/engagement is a goal for 2020, here is how the EOS rhythms will help: Expectations Needed Tools What I do best Cares about Me 100% Right Person Right Seat x x x Quarterly VTO Sharing x x

Delegating Greatness: 8 Ways Your Team Will Tell You How Great You Are
“He had a big product launch coming up, and the feedback from his team was clear – you direct me too much and don’t let me do my job. It hurt, and yet it was exactly the nudge he needed because he respected his team and wanted to become more strategic in his role. He made the decision to change, and invited me, as his coach, along for the journey.” Think about yourself as a leader and imagine what you would hear if you asked everyone to give you feedback on the effectiveness of your leadership? Would an issue around delegation emerge? In my experience coaching leaders and working with leadership teams to implement EOS® in their business, I am invited into the conversation where feedback is given and received. This is a common story in any leadership journey where organizations strive to achieve something more from their business. In

Are You Playing Defense or Offense?: 3 Things to Watch and Listen for Now
Especially for Visionaries: Your team needs you to help them make some critical shifts Over the last few months I have found myself repeating the same question: “When you look around the organization, do you see the team playing more defense or offense?” One thing I have observed in some organizations during the onset of the pandemic, was a shift of things like cash, PPP, employee safety to the top of our list, and things like lead generation, client check-ins, and many of the activities that drive sales and deeper customer relationships stopped. As the visionary for your organization, I challenge you to do the following 3 things over the next few weeks: Watch the organization (including your own activities): Do you see more defense or offense from the team? With your Integrator (at your same page meeting), take a look at your leadership team: Which departments are working well together and which