Implementer Posts

RBB: Surviving and Thriving through the Pandemic Thanks to EOS®
While the pandemic has taken the world by storm, businesses in every sector have had to make tough decisions and incorporate significant modifications to face this unexpected weather. One notable frontrunner who’s making it through the Covid storm at lightning speed is RBB, an electronics contract manufacturing company based in Wooster, Ohio. RBB attributes their success to using the Entrepreneurial Operating System® purely throughout their entire company. RBB began their EOS journey back in 2017 with just the leadership team utilizing Level 10 Meetings (L10s). In 2018, they hired me to fully engaged EOS throughout the entire company. In the face of the pandemic, RBB decided not to change course but buckle down and figure out how they could still meet their profit goals within the given situation and without having to lay-off employees. They took all the necessary precautions to stay safe on the shop floor and via remote work,

EOS® Success is No Mystery For IntelliShop
Ron Welty, Founder, Visionary and CEO of IntelliShop, heads one of the leading customer experience measurement and improvement firms in the country—and yes, this involves mystery shoppers. Located in Perrysburg, Ohio, IntelliShop started in 1999 and has steadily grown while remaining strong throughout its 20+ year history. About four years ago, Welty leafed through Inc. Magazine that mentioned Gino Wickman and the Entrepreneurial Operating System® for small businesses. Intrigued, he read Get a Grip and decided right then to start using EOS for his business. And no, he didn’t start with CultureShoc. Initially, Welty did hire an outside EOS Implementer to help his company. And soon into the EOS process, he recognized the need to let go of some of the personnel in the company that didn’t fit IntelliShop’s Vision. The changeover, however, ended up being quite disruptive, with Ron having to step into the Integrator role for a good part of a year.

Want to Tackle EOS® on Your Own? Here’s Some Guidance
I’ve talked to owners and leadership teams who are either interested in or currently implementing the Entrepreneurial Operating System® (EOS) on their own. As you probably know by now, this operating system is the ideal method to run a company more effectively, profitability and reliably. While it may sound daunting to try and accomplish this on your own, with the little extra time you have, it can be done. Let me say upfront however, as a Professional EOS Implementer® myself, I do believe that using a certified or professional implementer is better and faster than trying it on your own, but with the right mindset and discipline, your company can make it work. If you are interested in self-implementing EOS because of financial constraints or any other reason and you have read the book Traction by Gino Wickman, this article will provide you some guidance. Remember, the great thing about the EOS

Why I Became an Professional EOS Implementer®
Over the last 25 years, I have developed a passion, an obsession with continuous improvement. Improvement of products, of process, of strategy and ultimately, results. How? By helping others achieve their goals. By bringing simplicity, structure and continuity to business owners, the results have been: reduced frustrations, refocus on the reason the business exists, and clarity of their vision. In 2015, I was given a copy of Traction from a fellow board member of a non-profit. Why? Every initiative I wished to accomplish to improve the organization was captured in Traction. After reading the book, the organization implemented the EOS® tools and found efficiencies and greater accountability. The immediate and early success within the leadership team built confidence and brought about fundamental changes. Fundamental improvements. I then wanted to bring about these improvements for others. Since 2016, I have helped leadership teams from a variety of backgrounds: legacy manufacturing companies, construction, service, design

Is Your Organization Living By Your Core Values?
We all have a set of values that help to define who we really are, and that’s what drives our decision-making, whether we know it or not. Think about what it feels like when we don’t have rules for our kids? The #1 answer I get when I ask this is: “Chaos!”. That’s exactly what it’s like in our business when there are no rules or guidance for how we’re going to work together. Just like having our personal values, all great organizations and businesses also have a set of values that they live by. If there is a lot of turnover in your organization, or you struggle to find the right people, core values could be the reason. So often in hiring, we’re looking for someone who can do the job, but we don’t evaluate if they are the right fit culturally. What are Core Values? In the Entrepreneurial

The 5 Abilities You Need as a Leader to Grow
Have you ever felt stuck in your business? Like there is something stopping you from growing past a certain point? This doesn’t just mean growing your revenue or people, it might be that you’re stuck internally, with things not working how you want them to. All businesses go through these types of growing pains where they hit the ceiling, whether it is individually as a leader, within a single department, or as a business as a whole. This barrier stops you from reaching that next level you’ve been trying to get to and can lead to feelings of being overwhelmed and frustrated. In the Entrepreneurial Operating System (EOS), I have found that whether or not a business is able to break through that ceiling that is stopping them from growing, is directly related to the ability to master what we call, The Five Leadership Abilities. The Five Leadership Abilities The