Implementer Posts
How to be Antifragile
“A recession is coming! A recession is coming!” This is a very “Chicken Little” thing to say, yet I am hearing it more and more often these days. The funny thing about this statement is that a recession is always coming, so this is a rather indisputable comment. The Starks are right, “Winter is always coming” (for my Game of Thrones fans). There will always be corrections in the market and in our economy as a whole. Gino Wickman had a great mentor, Sam Cupps, who said, “In a ten-year cycle there are six good years, two great years, and two bad years that can potentially put you out of business.” It is the two bad ones that people are starting to worry about. So, what should you do to weather the storm? Or to use Nassim Nicholas Taleb’s term, how can you be Antifragile? I have been thinking a lot about this
The One Extra Factor That Makes Entrepreneurs Great
The And Factor… Impossible Foods is the most recent example of what I call the “And Factor.” What’s the And Factor? It’s when a product or service has one more highly persuasive reason to buy it over the competition. It’s often an unexpected feature, because it’s contrary to current belief. More on Impossible Foods in a moment. … I coined the phrase “And Factor” after a 2009 conversation I had with a BMW service manager: Manager: “TC, do you know BMW’s criteria for developing a new motor?” TC: (In my mind, I said, “Duh, no, I’m not really a car guy and was kind of chuckling to myself)!” But to the manager, I politely said …) “I don’t.” Manager: “We have three criteria. It must: (1) be more powerful, (2) get better gas mileage and (3) be lighter.” (This was prior to the major development of electric vehicles.) In 2009, a more powerful
Challenges That Law Firms Can Overcome with EOS
So, if you’re an owner, that’s fantastic and you can sit in the owner’s box and you can have your own meetings and talk about owner’s things, but make no mistake, when you are in the business and you are wearing that hat and sitting in that seat, that you’re not the owner, you’re an employee, and that is completely separate and distinct from the other.” – John Nachezel, (4:50) The first step that law firms need to take to solve their issues is to have an awakening and become aware that there is something that needs to be changed. It’s recognizing that they didn’t go to business school, they went to law school, so they simply have no training on how to run a business. Unfortunately, many of them are late to the game and realize too late that yes they are a professional services company, but they are also
The Ideal Balance of Positive and Critical Feedback
What’s the ideal balance between positive and critical feedback? Well, it depends. Here are three situations: With your significant other. Research indicates that if you give your significant other critical feedback (and you want the relationship to last), you need at least a 5:1 ratio of positive versus critical feedback. With kids. To bring out the best in children (either yours or other’s), use the same ratio above. Sometimes give 100 percent positive feedback. When teaching a new skill, provide close to 100 percent positive feedback to help your child learn the correct way. As she or he learns the skill, offer critical (or corrective) feedback to correct mistakes. Research indicates that positive feedback motivates novice’s commitment and corrective feedback motivates experts desire to improve. Give corrective feedback. To help your child learn to correct mistakes, give corrective feedback (how to do it more correctly) rather than giving critical feedback. Here’s an example. You’re potty training a little boy
Helping Every Employee Live the EOS Life with Eric Lindsley of Knight
Helping Every Employee Live the EOS Life In this episode of Where There’s a Will, There’s a Way, host Will Crist is joined by Eric Lindsley, CEO of Knight Watch, a business that helps make buildings more secure, comfortable, and energy efficient. Eric and Knight Watch have been an EOS company for quite some time now, and he is known to his friends as an EOS Purist because of his commitment to living the EOS Life. Throughout the episode, Will and Eric discuss Knight Watch’s EOS journey, why every employee needs to live the EOS Life, trusting your team to make the right decisions, and much more! Knight Watch’s EOS Journey Before implementing EOS, Eric felt that he and Knight Watch had hit their ceiling. In 1994, Eric and his brother started their business out of a ‘72 Chevy pickup truck, and by 2018, they had grown to nearly fifty employees. Unfortunately, it
Invest in Your Future. Invest in Yourself.
The Lumberjack Story Have you heard Steven Covey’s Lumberjack story? It’s about two lumberjacks, one young and strong and one old and experienced. They’re competing to see who can cut down the most trees in 8 hours, and the young and strong one is confident that he will win. During the competition the young lumberjack hears the older one stop every hour. When the whistle was blown to signal the end, the young lumberjack was so confident that he had one he walked to the podium and climbed up. The older one approached the podium looking much less tired than the younger one. The time had come for the winner to be announced, and to the younger one’s disappointment and shock, he was not named the winner. He turned to the older lumberjack and asked “How can this be? I heard you taking breaks every hour while I worked continuously.” The older