Some leaders are incredibly good at helping. Sometimes, a little too good. A team member brings them a problem, so they solve it. Someone gets

There is a phrase I hear surprisingly often in EOS® sessions: “Yep, we know that.” We know we should review the Scorecard every week. We

Some Level 10 Meetings® are difficult because people argue too much. Others have the opposite problem. Everyone is pleasant, people agree quickly, nobody challenges anyone

One of the most common things I hear from business owners is: “We’ve been running EOS® for a while now.” Brilliant. Then I start asking

I see a lot of leadership teams who tell me they do not have enough time to work on the business. They do not have

Some businesses are incredibly busy. Calendars are full. Teams are working hard. Meetings are happening. Projects are underway. Emails are flying around. Everyone finishes the

Some of the hardest people decisions in business are not about poor performers. They are about good people who have been loyal, committed & valuable

I often see leadership teams proudly showing me a Scorecard packed with numbers. Revenue. Sales. Cash. Jobs completed. Customer complaints. Website traffic. Outstanding debtors. Maybe 15,

Some leadership teams are not bad at solving issues. In fact, they can be very good at getting to a solution quickly. Sometimes, a little

One of the fastest ways to create confusion in a business is to give several people responsibility for the same thing & assume they will