Implementer Posts
The Hidden Cost of Almost Running EOS
A lot of companies are almost running EOS. They have a Level 10 Meeting. They have Rocks. They have a Scorecard. They may even have a Vision/Traction Organizer. But the business still feels stuck. The same issues keep coming back. Rocks get created, but not always completed. Scorecards get reviewed, but the numbers do not always drive action. Meetings happen, but the hard conversations still get avoided. That is what I call “almost running EOS.” And it can be frustrating because the team feels like they are doing the work, but they are not getting the full benefit. EOS is simple, but it requires discipline. The tools by themselves do not change the business. The discipline behind the tools does. A Level 10 Meeting only works if the team is willing to identify, discuss, and solve the real issues. Rocks only work if they are the most important priorities for
What I Learned Building and Selling a Business Before Becoming an EOS Implementer
Before I became a Certified EOS Implementer, I built and sold a strategic marketing firm. That experience changed the way I look at business. It is easy to talk about clarity, accountability, and leadership when you are outside the business. It feels different when you are the one making payroll, managing people, chasing growth, dealing with clients, and trying to figure out why the business still feels harder than it should. Being a founder is rewarding. It can also be lonely. You can have a team around you and still feel like too much of the business depends on you. You can be growing and still feel like things are messy. You can have good people and still feel like everyone is not fully aligned. You can be busy every day and still wonder if the business is actually getting stronger. I have felt that. That is one reason EOS
The EOS® Tool Nobody Appreciates Until It’s Missing
There’s an interesting pattern I see in leadership teams. When we start talking about EOS®, most of the attention goes to the Vision/Traction Organizer®, Rocks™, the Scorecard™, or the Level 10 Meeting™. Rarely does anyone get excited about the Accountability Chart™. In fact, many leaders look at it and think: “Isn’t that just an org chart?” Not even close. And that’s exactly why it’s one of the most underestimated tools in EOS®. Because you don’t truly appreciate the Accountability Chart™ until you don’t have one. Or more accurately, until you realise what happens when accountability isn’t clear. What The Accountability Chart™ Is Really Designed To Do Most businesses organise people around titles. CEO. General Manager. Operations Manager. Sales Manager. The problem is that titles tell you very little about who is actually accountable. And accountability is where confusion starts. The Accountability Chart™ isn’t designed to show hierarchy. It’s designed to
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How Strong Leaders Build Accountability: Empowerment vs. “Leave Me Alone”
How Strong Leaders Build Accountability: Empowerment vs. “Leave Me Alone” Written by Megan Piper, Expert EOS Implementer • Original publication in partnership with Ninety.io • Updated: June 16, 2026 • 7 Minute Read In EOS®, we teach leaders that LMA® stands for Leadership, Management, and Accountability. But there’s a joke we sometimes share with leadership teams when we’re working through that tool: LMA doesn’t mean “Leave Me Alone.” Everyone laughs, but the truth is, that’s exactly what happens sometimes. I see this dynamic across a lot of leadership teams. And in my EOS practice focused on remote teams, it tends to show up even more clearly. When people on the same team work in different locations, leaders have to be especially intentional about communication. In EOS, we call that “keeping the circles connected.” Because when you’re working remotely, you’re not bumping into each other in the hallway, and you don’t overhear
Your People Resent You When You Don’t Hold Them Accountable
When I first engage with a client, most of the time they’ve reached out because of a lack of accountability in their company. They feel the problem is with their people, but it’s actually with them. That can be a tough pill to swallow, but it’s the first step in getting the business they want. When I ask them how they’re holding their people accountable today, it’s almost always after the fact. A key customer is lost. An overrun is produced. An order is missed. Accountability is given after a significant mistake instead of proactively on the front end. It’s about holding people accountable for the actions and activities that lead to the success we want. Things like sales calls, meetings booked, proposals sent, quality checks completed, and receivable notices sent. As well as holding accountability to the culture we want. Are our people exhibiting our core values? When we