Nobody owned Sales.
Three people on the same leadership team. Same answer, one after another.
“…and I do some sales.”
Nervous laughter. Then silence.
They already knew.
Here’s what that moment taught me: vague accountability isn’t an accountability problem. It’s a clarity problem. And it shows up in three ways every time.
Shared ownership is no ownership. When three people are responsible, the result belongs to no one.
Accountability requires a name. Not a department. Not a team. One person who answers for the number.
Clarity unlocks performance. The moment that team put one name next to Sales — nobody new, no restructuring — everything shifted.
You don’t need more people. You need clearer ownership.
Put a name next to every major function. Then get out of the way.
#EOS #Traction #Leadership #L10Meeting #Accountability #IDS #TeamHealth #EntrepreneurialOperatingSystem
